Terms of Service

Last Updated: March 12, 2025

Welcome to Genesis Mining Portal.

These Terms of Service (“Terms”) govern your access to and use of https://genesisminingportal.com (the “Website”), your Genesis Mining account, and any cryptocurrency mining, account, promotional, withdrawal, referral, or related services made available through the Website (collectively, the “Services”).

In these Terms, “Genesis Mining Portal,” “Genesis Mining,” “we,” “us,” and “our” refer to Genesis Mining Limited.

By creating an account, purchasing or activating a mining plan, depositing cryptocurrency, requesting a withdrawal, participating in a promotion, or otherwise using the Services, you acknowledge that you have read and agree to these Terms.

If you do not agree to these Terms, do not use the Services.

1. Eligibility

To use Genesis Mining Portal, you must:

Be at least 18 years old or the age of legal majority in your jurisdiction, whichever is higher;
Have the legal capacity to enter into a binding agreement;
Use the Services only for lawful purposes;
Provide accurate and current information when requested;
Not be prohibited from using the Services under applicable law; and
Comply with these Terms and all applicable laws and regulations.

You may not use the Services from a jurisdiction in which accessing or using the Services would be unlawful.

We reserve the right to restrict availability of some or all Services based on jurisdiction, legal requirements, risk considerations, or operational requirements.

2. Account Registration

Certain Services require you to create an account.

You agree to provide accurate, complete, and current information and to update your information when necessary.

You are responsible for:

Maintaining the confidentiality of your login credentials;
Using a strong and unique password;
Securing devices used to access your account;
Ensuring that your contact information remains current; and
All activity occurring through your account to the extent permitted by applicable law.

You may not sell, transfer, rent, or permit unauthorized third parties to use your account.

Notify us promptly if you believe your account has been accessed without authorization.

3. Cryptocurrency Mining Services

Genesis Mining Portal may provide access to cryptocurrency mining services through plans or packages displayed on the Website.

The specific features of a mining plan—including applicable duration, allocation, mining output methodology, fees, supported cryptocurrency, and other conditions—will be described on the Website or presented before activation.

Mining results can be affected by circumstances outside our control, including:

Cryptocurrency network difficulty;
Block rewards;
Hash rate;
Mining-pool performance;
Network congestion;
Protocol changes;
Hardware or infrastructure performance;
Electricity and operating costs;
Cryptocurrency market conditions;
Regulatory developments; and
Force majeure events.

Unless expressly stated otherwise in a legally binding written agreement, historical mining performance does not guarantee future results.

4. No Guaranteed Profit or Investment Return

Cryptocurrency and cryptocurrency mining involve substantial risk.

Nothing on Genesis Mining Portal constitutes a guarantee that you will earn a particular amount, receive a particular return, or make a profit.

Any earnings examples, calculators, projections, historical figures, promotional illustrations, or estimated mining outputs displayed through the Services are informational or illustrative unless expressly identified otherwise.

Actual results may differ.

You are responsible for evaluating whether cryptocurrency mining is appropriate for your circumstances.

5. Cryptocurrency Risks

By using the Services, you acknowledge that cryptocurrencies may experience substantial and rapid changes in value.

Additional risks may include:

Blockchain network failures;
Protocol changes and forks;
Cybersecurity incidents;
Wallet compromise;
Changes in mining difficulty;
Changes to mining rewards;
Government restrictions;
Tax changes;
Regulatory action;
Market disruptions; and
Loss of access to cryptocurrency sent to an incorrect address or incompatible network.

You accept the risks associated with cryptocurrency transactions to the extent permitted by applicable law.

6. Deposits and Payments

Genesis Mining Portal may accept supported cryptocurrencies or other payment methods displayed on the Website.

You are responsible for verifying all transaction information before sending cryptocurrency, including:

Cryptocurrency type;
Deposit address;
Blockchain network;
Transaction amount; and
Any other required transaction details.

Cryptocurrency sent to an incorrect address, unsupported token contract, or incompatible blockchain network may be permanently lost.

Blockchain transactions generally cannot be reversed once confirmed.

We are not responsible for losses caused solely by incorrect transaction information supplied by you, except where applicable law provides otherwise.

7. Mining Plans and Fees

The price and applicable conditions of each mining plan will be displayed before purchase or activation.

You should review the applicable plan information carefully before completing a transaction.

Any applicable service, network, processing, mining, maintenance, or withdrawal fees should be disclosed through the Website or transaction interface where applicable.

We may modify the availability, specifications, or pricing of future mining plans. Changes will not retroactively alter a completed transaction unless permitted by the applicable agreement or required by law.

8. Mining Rewards and Account Balances

Mining rewards or account credits may be calculated according to the applicable mining plan and operational data available to Genesis Mining Portal.

Balances displayed in an account dashboard may be subject to blockchain confirmation, reconciliation, security review, applicable fees, or correction of genuine technical or accounting errors.

We may correct an account balance when an obvious technical, computational, duplicate-credit, or accounting error has occurred.

We will not intentionally remove legitimately earned balances without a valid contractual, security, legal, or regulatory reason.

9. Withdrawals

Eligible users may request withdrawals using the methods supported through their account.

Before requesting a withdrawal, you are responsible for verifying:

The destination wallet address;
The applicable blockchain network;
The cryptocurrency selected;
The withdrawal amount; and
Any applicable network or transaction fee.

Cryptocurrency withdrawals may be irreversible after transmission to the relevant blockchain.

Processing times may vary because of network conditions, security checks, blockchain congestion, system maintenance, or other operational circumstances.

Where reasonably necessary for security, fraud prevention, sanctions compliance, or other legal requirements, we may review or temporarily delay a transaction while the relevant issue is investigated.

We will not require users to make undisclosed additional payments solely to release an otherwise valid withdrawal.

Any legitimate fee or condition applicable to a withdrawal must be disclosed in accordance with these Terms and applicable law.

10. Promotions, Bonuses, and Promotional Credits

Genesis Mining Portal may occasionally offer bonuses, promotional credits, referral rewards, free mining allocations, or similar promotions.

Each promotion may have additional terms displayed with the offer.

Those terms may specify:

Eligibility requirements;
Promotion period;
Bonus amount;
Withdrawal conditions, if any;
Usage restrictions;
Redemption requirements; and
Expiration dates.

Promotional statements do not override specific written promotion terms.

We may cancel or correct promotional credits obtained through fraud, duplicate accounts, technical errors, manipulation, or violation of the applicable promotion terms.

Material restrictions associated with a promotion should be disclosed before participation.

11. Referrals

If a referral program is offered, users may receive rewards for referring eligible new users subject to the terms displayed for that program.

You may not obtain referral rewards through:

Fake or duplicate accounts;
Self-referrals where prohibited;
Automated registrations;
Misleading advertising;
Spam;
Impersonation;
Fraud; or
Other manipulation of the referral system.

Referral rewards obtained through prohibited conduct may be canceled.

12. Verification and Security Reviews

We may request information reasonably necessary to verify account ownership, investigate suspected fraud, protect users, or satisfy applicable legal requirements.

Verification procedures may vary according to circumstances and jurisdiction.

We may temporarily restrict particular account functions when reasonably necessary to investigate:

Suspected unauthorized access;
Fraudulent transactions;
Account takeover;
Manipulation of promotions;
Money laundering or sanctions concerns;
Security incidents; or
Other unlawful activity.

Any restriction should remain in place only for as long as reasonably necessary, subject to applicable law.

13. Prohibited Activities

You may not use Genesis Mining Portal to:

Violate applicable law;
Commit fraud or theft;
Launder money or finance unlawful activities;
Circumvent sanctions or other lawful restrictions;
Access another person’s account without authorization;
Create accounts using false identities;
Manipulate bonuses or promotions;
Interfere with Website security;
Introduce malware or malicious code;
Conduct automated scraping without authorization;
Attempt to bypass technical restrictions;
Conduct denial-of-service attacks;
Exploit vulnerabilities;
Impersonate Genesis Mining Portal or another person;
Misrepresent your relationship with us; or
Use the Services in a manner that materially interferes with other users.

We may restrict or terminate access when we reasonably determine that these provisions have been violated.

14. Taxes

You are responsible for determining and satisfying taxes applicable to your cryptocurrency mining activity, rewards, transactions, withdrawals, or other use of the Services.

Tax treatment varies by jurisdiction.

Genesis Mining Portal does not provide individualized tax advice unless expressly stated otherwise.

Consult a qualified tax professional regarding your circumstances.

15. No Financial, Investment, Legal, or Tax Advice

Information provided through Genesis Mining Portal is intended to describe our Services and provide general information.

Unless expressly stated otherwise, nothing provided through the Website constitutes:

Investment advice;
Financial advice;
Legal advice;
Tax advice;
Securities advice; or
A recommendation to purchase or sell a cryptocurrency.

You remain responsible for your financial decisions and should obtain independent professional advice where appropriate.

16. Third-Party Services

The Website may interact with or contain links to independent services, including:

Cryptocurrency wallets;
Blockchain explorers;
Mining pools;
Payment services;
Exchanges;
Social-media platforms; and
Other third-party websites.

We do not control independent third-party services and are not responsible for their availability, content, security, or privacy practices.

Your use of a third-party service may be governed by that provider’s own terms.

17. Intellectual Property

Unless otherwise indicated, the Website and its original content, including software, graphics, designs, text, logos, interfaces, and other materials, are owned by or licensed to Genesis Mining Portal and are protected by applicable intellectual-property laws.

Subject to these Terms, we grant you a limited, personal, revocable, non-exclusive, non-transferable license to access and use the Website for its intended purposes.

You may not copy, reproduce, distribute, sell, sublicense, reverse engineer, or commercially exploit protected Website materials except with authorization or as permitted by law.

18. Trademarks and Third-Party Rights

Names, logos, cryptocurrency symbols, and trademarks belonging to third parties remain the property of their respective owners.

References to a cryptocurrency, blockchain, wallet, or other third-party product do not necessarily indicate sponsorship, endorsement, or affiliation.

You may not use Genesis Mining Portal branding in a manner that falsely suggests authorization, sponsorship, or affiliation.

19. Website Availability

We aim to maintain reliable access to the Services, but uninterrupted operation cannot be guaranteed.

Services may occasionally be unavailable because of:

Maintenance;
Software updates;
Security incidents;
Infrastructure failures;
Blockchain interruptions;
Network congestion;
Third-party service failures;
Cyberattacks;
Legal requirements; or
Circumstances outside our reasonable control.

Where practical, we may provide notice of planned maintenance that materially affects the Services.

20. Suspension and Termination

We may suspend, restrict, or terminate an account when reasonably necessary because of:

A material violation of these Terms;
Fraud or attempted fraud;
Unauthorized account access;
Illegal activity;
Material security threats;
Applicable sanctions or legal requirements; or
Abuse of the Services.

Where appropriate and legally permitted, we may provide notice and an opportunity to resolve the issue.

Termination does not eliminate rights or obligations that arose before termination.

Treatment of any remaining legitimate account balance following termination will be subject to applicable law, security requirements, and these Terms.

21. Disclaimer of Warranties

To the maximum extent permitted by applicable law, the Website and Services are provided on an “as is” and “as available” basis.

We do not warrant that the Website will always be uninterrupted, error-free, or immune from every cybersecurity threat.

Nothing in these Terms excludes warranties or consumer rights that cannot lawfully be excluded.

22. Limitation of Liability

To the maximum extent permitted by applicable law, Genesis Mining Portal and its operators, officers, employees, contractors, and service providers will not be liable for indirect, incidental, special, exemplary, punitive, or consequential damages arising solely from your use of the Services.

This may include loss caused by circumstances outside our reasonable control, such as:

Cryptocurrency market movements;
Blockchain congestion;
Protocol changes;
Incorrect wallet addresses supplied by a user;
Loss of private keys controlled by a user; or
Failures of independent third-party services.

Nothing in these Terms excludes or limits liability where doing so would be unlawful, including liability that applicable law does not permit a business to disclaim.

23. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold harmless Genesis Mining Portal and its operators from third-party claims, losses, or reasonable expenses resulting from your unlawful use of the Services or material violation of these Terms.

This provision does not require you to indemnify us for losses caused by our own fraud, willful misconduct, or liability that cannot legally be excluded.

24. Privacy

Our collection and use of personal information are described in our Privacy Policy.

By using the Services, you acknowledge that you have been provided access to the Privacy Policy.

25. Electronic Communications

By creating an account, you consent to receiving communications electronically where permitted by law.

These may include:

Account notifications;
Security alerts;
Transaction confirmations;
Withdrawal notifications;
Service notices;
Changes to these Terms; and
Other operational communications.

You are responsible for maintaining an accurate email address or other applicable contact information.

26. Changes to These Terms

We may update these Terms to reflect changes in our Services, business practices, security requirements, or applicable laws.

When we update the Terms, we will revise the “Last Updated” date.

If a change materially affects existing users’ rights or obligations, we will provide any additional notice required by applicable law.

Changes will apply prospectively unless applicable law permits otherwise.

27. Governing Law

These Terms are governed by the laws of Hong Kong, without regard to conflict-of-law principles, except where mandatory consumer-protection laws in your jurisdiction provide otherwise.

28. Dispute Resolution

Before initiating formal proceedings, you and Genesis Mining Portal agree, where permitted by law, to make a reasonable attempt to resolve a dispute by contacting the other party and describing the issue.

Any dispute that cannot be resolved informally will be handled in accordance with the dispute-resolution procedures and courts applicable in [INSERT JURISDICTION], unless mandatory law gives you the right to bring a claim elsewhere.

Nothing in this section prevents either party from seeking urgent injunctive or protective relief where legally appropriate.

29. Severability

If any provision of these Terms is found to be invalid or unenforceable, that provision will be enforced to the maximum extent permitted by law or severed where necessary.

The remaining provisions will continue in effect.

30. No Waiver

Failure to enforce a provision of these Terms does not constitute a waiver of that provision or our right to enforce it later.

31. Entire Agreement

These Terms, together with our Privacy Policy and any additional terms expressly applicable to a particular mining plan, promotion, or Service, constitute the agreement between you and Genesis Mining Portal concerning your use of the Services.

If specific terms for a particular service or promotion conflict with these general Terms, the specific terms will control with respect to that service or promotion to the extent of the conflict.

32. Contact Us

Questions concerning these Terms may be directed to:

Genesis Mining Portal
Website: https://genesisminingportal.com
Email: [email protected]
Business/Legal Entity: Genesis Mining Limited
Registered Address: Chinachem Century Tower, 31/F, 178 Wanchai, Hong Kong

For security reasons, never send passwords, private keys, wallet seed phrases, or other cryptocurrency credentials by email.